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› Forums › Operating Systems › Windows Server 2012 › Applications Compatibility › iTunes crashes before starting when using wasapi
When I set iTunes audio output to wasapi, iTunes will crash the next time it starts.
But wasapi works fine in foobar2000 and other players, has anyone encountered this problem?
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 11.0.4.4
Application Timestamp: 51a8f09f
Fault Module Name: iTunes.dll
Fault Module Version: 11.0.4.4
Fault Module Timestamp: 51a8f090
Exception Code: c0000005
Exception Offset: 00147b84
OS Version: 6.2.9200.2.0.0.400.8
Locale ID: 1033
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: f3d5
Additional Information 4: f3d5be0cad2787556264647dc02181c3
Hi river1,
Noticing the 0xC000005 exception, part 9 of the Windows Server 2012 to Workstation manual (Disabling DEP and SEHOP) might help you any further.
Hope this works! 🙂
DEP and SEHOP are already disabled.
Would someone has an iTunes installed on windows 2012 try the option “Playing Audio Using: Windows Audio Session” in Playback Preferences?
Then restart iTunes. 😀