iTunes crashes before starting when using wasapi

Forums Operating Systems Windows Server 2012 Applications Compatibility iTunes crashes before starting when using wasapi

  • This topic has 2 replies, 3 voices, and was last updated 11 years ago by Anonymous.
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    • #44668

      When I set iTunes audio output to wasapi, iTunes will crash the next time it starts.
      But wasapi works fine in foobar2000 and other players, has anyone encountered this problem?

      Problem signature:
      Problem Event Name: APPCRASH
      Application Name: iTunes.exe
      Application Version:
      Application Timestamp: 51a8f09f
      Fault Module Name: iTunes.dll
      Fault Module Version:
      Fault Module Timestamp: 51a8f090
      Exception Code: c0000005
      Exception Offset: 00147b84
      OS Version: 6.2.9200.
      Locale ID: 1033
      Additional Information 1: 5861
      Additional Information 2: 5861822e1919d7c014bbb064c64908b2
      Additional Information 3: f3d5
      Additional Information 4: f3d5be0cad2787556264647dc02181c3

    • #60799

        Hi river1,

        Noticing the 0xC000005 exception, part 9 of the Windows Server 2012 to Workstation manual (Disabling DEP and SEHOP) might help you any further.

        Hope this works! 🙂

      • #60800

          DEP and SEHOP are already disabled.
          Would someone has an iTunes installed on windows 2012 try the option “Playing Audio Using: Windows Audio Session” in Playback Preferences?
          Then restart iTunes. 😀

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