[robertw399]

I was having the same issue. I ran the installer and am still getting the following error message for MP4 files. I am running the standard version (installed just last weekend) with no additional codecs or players installed. I verified that the additional files were installed in both windows directories referenced by the install script.

Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file

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