External HDD Suddenly Stops Working (Well, Sort Of)………

[Enigma]

Any help???

[halladayrules]

Try copying/accessing files on your external HDD on another physical computer to pinpoint if the problem is really software or hardware related. If it acts strangely no matter what computer you plug it into, all the policies/tweaks in the world can’t save you.

Did you try changing the drive letter assignment on the external HDD in Computer Management?

Try a different USB port possibly when you yanked out the cable accidently you damaged the port?

If possible try a different cable for external HDD.

When diagnosing hardware-related issues its best to eliminate as many obstructions as possible. For example if you have software that monitors the health of your disk like Acronis, you should disable it (and its services) in MSCONFIG. It could possibly be interfering.

Also try changing the drive to “Optimize for performance” in Device Manager. Open Device Manager, navigate to Disk Drives, select your External HDD, click on Policy tab…and then change to “Optimize for performance” .

Hopefully some of the above suggestions will lead you in right direction.

[Enigma]

The problem just got bigger. i tried using 2 freewares, Find and Mount, and TestDisk to recover the drive’s partition. when TestDisk was done it asked me to reboot. so i did. but now the drive doesnt even show in Disk Management or Computer. i didnt tell TD to format the drive, only to recover the partition. it made it bootable or something, i think. but theres no bootable info on the drive, only stored data files. And now i have no way of knowing if the data is even on the drive since it wont show up anywhere, on any computer that i’ve tried (2 so far). have also tried accessing it from the Live Linux USB key, it acts as if it’s trying to access the drive but after 10 mins of activity nothing shows up, but still shows me that it’s mounted. it wont let me view the drive contents, only that it’s mounted and about 60% full, which sounds about right since i had occupied a little less than 600 gigs of data on it. is this drive a goner, or this there a chance that i can at least recover the data before throwing the HDD away, short of taking it to a data recovery pro? i wont be storing anything else important on it even if i’m able to fix it, dont think i can trust it. in any case, i just got this drive from Target a few weeks ago. when he knocked the cord out i check the usb port to see if it was damaged, it doesnt seem to be, and all other devices plugged into that port operate fine. i even took it to a friend (the laptop) and he thoroughly tested the port with software and many devicesm, final conclusion is it’s not damaged. as for the hdd, nothing showed for him either, he says theres a 50/50 chance he can recover the large majority of the data at no cost to me, and also a chance that nothing will work. so i’ve left it with him for now. have also tried plugging the drive into the other ports, now nothing. and have also tried using a different cord, even though the old one doesnt look damaged. the hdd shows no external signs of damage and it didnt even move when the accident happened. any advice?

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