dc5750 likes XP but nothing newer…..

[CreosoteChris]

Just in case anyone is interested……

UPDATE – since sending the above I have

– located another dc5750 at work, and installed my Samsung 1TB SAT drive with crashing copy of W2K8. It ran fine for 5 hours with no signs of instability

– borrowed the RAM (2x Kingston 2GB DIMMS) form the work PC and installed them in the home machine – crashed after 5 mins

– tried resetting the dc5750 BIOS back to full default config – crashed as I logged in to W2K8

– tried running with an old PS/2-style mouse and keyboard, no USB devices attached at all – crashed after 3 mins

So that’s everything I can think of, I am down to faulty motherboard or CPU hardware, there’s nothing else to try short of exorcism

I’m told this machine has a 3-year warranty, so in the absence of any miracle cures, I’m looking for a replacement CPU / m/b assembly.

Regards

Chris

[Anonymous]

Just in case anyone is interested……

UPDATE – since sending the above I have

– located another dc5750 at work, and installed my Samsung 1TB SAT drive with crashing copy of W2K8. It ran fine for 5 hours with no signs of instability

– borrowed the RAM (2x Kingston 2GB DIMMS) form the work PC and installed them in the home machine – crashed after 5 mins

– tried resetting the dc5750 BIOS back to full default config – crashed as I logged in to W2K8

– tried running with an old PS/2-style mouse and keyboard, no USB devices attached at all – crashed after 3 mins

So that’s everything I can think of, I am down to faulty motherboard or CPU hardware, there’s nothing else to try short of exorcism

I’m told this machine has a 3-year warranty, so in the absence of any miracle cures, I’m looking for a replacement CPU / m/b assembly.

Regards

Chris

[CreosoteChris]

Er…. just stumbled across this thread, which I should have updated about three months ago…

I solved the problem eventually by substitution – after a considerable struggle and two sets of HP official build disks, got HP warranty support to agree to a motherboard swap. To my amazement it made no difference.

So I took the machine to work and borrowed a CPU from another dc5750, and that fixed it, at which point HP had to agree to a warranty on that as well.

So some subtle problem with the CPU. Now running W2K8 R2 just fine.

Regards Chris

[Anonymous]

Er…. just stumbled across this thread, which I should have updated about three months ago…

I solved the problem eventually by substitution – after a considerable struggle and two sets of HP official build disks, got HP warranty support to agree to a motherboard swap. To my amazement it made no difference.

So I took the machine to work and borrowed a CPU from another dc5750, and that fixed it, at which point HP had to agree to a warranty on that as well.

So some subtle problem with the CPU. Now running W2K8 R2 just fine.

Regards Chris

[Arris]

@CreosoteChris wrote:

Er…. just stumbled across this thread, which I should have updated about three months ago…

Thanks for posting your solution! This might also be useful to others. 🙂

[Anonymous]

@CreosoteChris wrote:

Er…. just stumbled across this thread, which I should have updated about three months ago…

Thanks for posting your solution! This might also be useful to others. 🙂

[systemERROR]

@CreosoteChris wrote:

– borrowed the RAM (2x Kingston 2GB DIMMS) form the work PC and installed them in the home machine

😆

[Anonymous]

@CreosoteChris wrote:

– borrowed the RAM (2x Kingston 2GB DIMMS) form the work PC and installed them in the home machine

😆

[Author]

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